Privacy Policy

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication information
  • Payment and billing information
  • Communication preferences

Usage Information

We automatically collect information about your use of our services:

  • API usage data, request logs, and performance metrics
  • Device information, IP addresses, and browser details
  • Usage patterns and feature interactions

2. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our API routing services
  • Process payments and manage your account
  • Send service-related communications and updates
  • Monitor usage for billing and security purposes
  • Comply with legal obligations under Indian law
  • Detect and prevent fraud or unauthorized access

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights, property, or safety
  • With service providers who assist in our operations (under strict confidentiality agreements)
  • In case of business transfer or merger

4. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

  • Account information: Until account deletion or 7 years after account closure
  • Usage logs: 12 months for performance optimization
  • Payment records: 7 years as required by Indian tax laws

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. We use cookies for:

  • Authentication and session management
  • Analytics and performance monitoring
  • Personalizing your experience

6. Contact Information

For any privacy-related questions or to exercise your rights, contact us at:

Email: hello@dynaroute.vizuara.ai

Response Time: We will respond within 30 days

7. Changes to Privacy Policy

We may update this privacy policy periodically. We will notify you of material changes via email or through our service. Continued use after changes constitutes acceptance of the updated policy.

This privacy policy is governed by Indian data protection laws and regulations. If you have concerns about our privacy practices, you may also contact the relevant data protection authority in India.